Term & Condition

Offer Stop Term of Use

This document is an electronic record under the Information Technology Act of 2000 and any related rules, as well as the revised provisions about electronic records in different statutes as amended by the Information Technology Act of 2000. A computer system generates this electronic record, which does not require any physical or digital signatures.

This document is published by the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require the publication of the rules and regulations, privacy policy, and terms of use for access or usage of the domain name [www.offerstop.in], including the related mobile site and mobile application (hereinafter referred to as "Platform").

Offerstop Private Limited, founded under the Companies Act of 1956, owns the platform and has its registered office at 1-11-110/92/A/39, Shyamlal building, Begumpet, Hyderabad - 500016, Telangana

Your use of the platform and its services and features is controlled by the terms and conditions ("Terms of Use") as they apply to the platform, including any relevant policies that are incorporated herein by reference. If You transact on the platform, You will be subject to the platform's rules relevant to such transactions. You are contracting with Offerstop Private Limited just by using the platform, and these terms and conditions, including the policies, represent your contractual obligations to Offerstop.

For these Terms of Service, "you" or "User" shall mean any natural or legal person who has consented to become a buyer on the Platform by supplying Registration Data while registering as a Registered User on the Platform using computer systems. Without registering on the platform, the user can browse the platform and make purchases.

When You use any of the services provided by Us through the Platform, including but not limited to (e.g., product previews, reviews, etc.), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, which shall be deemed to be incorporated into and considered part and parcel of these Terms of Use. Your continued use of the platform after the modifications are posted indicates that you acknowledge and consent to the updates. We provide you with a personal, non-exclusive, non-transferable, limited license to enter and use the platform as long as you comply with these terms of use.

 

You acknowledge and agree to be governed by Offer Stop Policies (including but not limited to the Privacy Policy located at Privacy) as changed from time to time by implicitly or expressly accepting these Terms of Use.

Membership Eligibility

 

Transactions on the platform are only open to people who may create legally binding contracts under the Indian Contract Act of 1872. Persons who are "incompetent to contract" under the Indian Contract Act of 1872, including un-discharged insolvents, are not eligible to utilize the platform. If you are a minor, that is, under the age of 18, you may use the platform or access content on the platform only with the supervision and prior consent or permission of a parent or legal guardian.

If you are minor and desire to transact on the platform, your legal guardian or parents may do so. If it is brought to Offer Stop's attention or it is determined that You are under the age of 18 years and transacting on the Platform, Offer Stop retains the right to terminate your membership and/or refuse to provide you with access to the Platform.

 

Account and Registration Requirements

 

If You use the Platform, You are responsible for keeping your display name and password secure, and You are liable for any actions that occur under your display name and password. You agree that if You provide any information that is false, inaccurate, out of date, or incomplete, or if We have reasonable grounds to suspect that such information is false, inaccurate, out of date, incomplete, or not following these Terms of Service, We shall have the right to indefinitely suspend, terminate, or block access to your membership on the Platform and refuse to provide You with access to the Platform.

On the platform, your principal identification is your mobile phone number and/or e-mail address. You must keep your cell phone number and email address on the platform up-to-date at all times. 

You undertake to quickly tell Us if your mobile phone number or e-mail address changes by changing the information on the platform using a one-time password verification.

 

You agree that Offer Stop shall not be held responsible for the actions or repercussions of the use or abuse of any information that occurs under your Account, including circumstances where You have forgotten to update Your new mobile phone number and/or e-mail address on the Website Platform.

If You share or enable others to use Your account on the platform ("Account"), whether by creating different profiles under you or otherwise, they will be able to view and access Your account information. You will be fully accountable and

responsible for all activity carried out under your account, as well as any repercussions thereof.

 

Communications

 

When You use the Platform or submit emails or other data, information, or communication to us, you agree and understand that You are communicating with Us via electronic records, and you consent to receive messages from Us via electronic records on a regular and as-needed basis. We may communicate with you by email or other electronic or non-electronic means.

 

Transaction and communication platform

 

A platform is a place that users use to meet and connect to do business. Offer Stop is not and will not be a party to or regulate any transaction between Platform Users.

 

Hence Forward: 

 

  1. All commercial and contractual conditions are presented and agreed upon only by buyers and sellers. Price, shipping charges, payment methods, payment terms, date, duration, and mode of delivery; warranties linked to products and services; and after-sales services related to products and services are all examples of commercial or contractual terms. Offer Stop does not influence over, determine, advise, or is otherwise involved in the offering or acceptance of such commercial or contractual terms between the buyers and sellers. All discounts and offers (including exchange offers) are provided by the seller or brand and are not provided by Offer Stop.

 

  1. A buyer's order placed with a seller on the platform is an offer to the seller to buy the product(s) in the order and shall not be understood as the seller's acceptance of the buyer's offer to buy the product(s) requested. The seller reserves the right, in its sole discretion, to cancel any such order placed by the buyer, and the buyer will be notified of this through email or SMS. Any transaction amount paid by the buyer in the event of the seller's cancellation will be reimbursed to the buyer. Furthermore, if the quantities exceed the average individual consumption, the seller may cancel the transaction. This applies both to the number of items ordered in a single order and to place several orders for the same product if the individual orders total a quantity greater than the average individual consumption. What constitutes a typical individual's consumption quantity restriction shall be determined by different variables at the exclusive discretion of the seller and may differ from person to

    person. You should independently check the legitimacy of any particular user with whom You choose to deal on the platform and use Your best judgment in that regard.


    1. Offer stop does not come into or take possession of any of the products or services offered by Seller at any point during any transaction between Buyer and Seller on the Platform, nor does it gain title to or have any rights or claims over the products or services offered by Seller to Buyer.


    1. The platform is merely a tool that users may use to reach a broader audience to purchase and sell items or services. The offer stop is merely a communication platform, and it is acknowledged that the contract for the sale of any of the items or services will be a purely bipartite contract between the seller and the buyer.


    Offer Stop shall have no right, title, or interest in the products at any time, nor shall Offer to have any responsibilities or liabilities about suckers or attractants.


    Offer Stop is not liable for defective or delayed service performance or for damages or delays caused by items that are out of stock, unavailable, or back-ordered.

Use of the Platform

You agree, undertake, and affirm that Your use of the Platform will be strictly controlled by the following binding principles:

  1. You must not host, display, upload, change, publish, transmit, update, or share any information that:

(a) belongs to another person and to which You have no right; (b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially or ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

(c) is deceptive in any manner

(d) is objectionable to the online community, such as sexually explicit content, pedophilia, racism, prejudice, hostility, or bodily damage of any sort against any group or individual;

(e) harasses or encourages the harassment of another person;

 (f) includes the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";

(g) encourages illegal activities or conduct that is abusive, threatening, obscene, defamatory, or libelous;

(h) infringes or violates the rights of any third party [including, but not limited to, intellectual property rights, privacy rights (including, without limitation, unauthorized disclosure of a person's name, email address, physical address, or phone number), or publicity rights];

(i) promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to file a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, information on how to circumvent manufacturer-installed copy-protect devices, or providing pirated music or links to pirated music files;

(j) includes limited or password-protected access pages, as well as hidden pages or pictures (those that are not linked to or from another accessible page);

(k) offers content that sexually, violently, or otherwise inappropriately exploits persons, or solicits personal information from anybody;

(l) imparts knowledge regarding criminal actions such as producing or purchasing illegal weapons, invading someone's privacy, or providing or developing computer viruses;

(m) includes video, photos, or pictures of another person (with a minor or an adult).

(n) tries to gain unauthorized access to the Platform or profiles, blogs, communities, account information, bulletins, friend requests, or other areas of the Platform, or solicits passwords or personal identifying information from other users for commercial or unlawful purposes;

(o) without Our prior written approval, participates in commercial activities and/or sales such as competitions, sweepstakes, barter, advertising, and pyramid schemes, or the purchasing or selling of "virtual" things linked to the Platform. Throughout these Terms of Service, "prior written approval" from Offer Stop means a correspondence from Offer Stop's Legal Department, expressly in response to Your request and explicitly addressing the action or conduct for which You seek authorization.

 

(p) encourages or participates in gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;

 

(q) interferes with another USER's use and enjoyment of the Platform, or with the use and enjoyment of comparable services by any other person;

 

(r) refers to any platform or URL that, in Our exclusive judgment, includes content that would be banned or breaches the text or spirit of these Terms of Use.

(s) cause damage to minors in any way;

 

(t) violates any patent, trademark, copyright, or other intellectual rights, or a third party's trade secrets, publicity, or privacy rights, or is fraudulent or involves the sale of counterfeit or stolen goods;

 

(u) breaches any currently in effect legislation;

 

(v) deceives or misleads the addressee/user as to the origin of such messages, or sends material that is extremely offensive or threatening in character;

 

(w) imitate someone else;

 

(x) contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource; or contains Trojan horses, worms, time bombs, cancelbots, easter eggs, or other computer programming routines that may damage, adversely interfere with, diminish the value of, secretly intercept, or expropriate any system, data, or personal information.

(y) endangers India's unity, integrity, defense, security, or sovereignty; cordial relations with other nations; or public order; or incites the commission of any

cognizable offense, obstructs the investigation of any offense, or insults any other nation.

 

(z) shall not be untrue, incorrect, or deceptive.

  1. You shall not use any "deep-link," "page-scrape," "robot," "spider," or another automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the platform or any content, or in any way reproduce or circumvent the navigational structure or presentation of the platform or any content, to obtain or attempt to obtain any materials, documents, or information through any means not purposefully masked. We retain the right to prohibit such
  2. You shall not use hacking, password "mining," or any other illegitimate means to obtain unauthorized access to any portion or feature of the platform or any other systems or networks connected to the platform, or any server, computer, network, or any of the services offered on or through the platform.

 

  1. You shall not probe, scan, or test the platform's or any network linked to the platform's vulnerability, nor shall you breach the platform's or any network connected to the platform's security or authentication procedures. You may not reverse look-up, trace, or attempt to trace any information about any other Platform user, visitor, or other customers, including any account on the Platform that is not controlled by you.

You may not reverse look-up, trace, or seek to trace any information on any other User of or visitor to the Platform, or any other customer, including any account on the Platform not owned by You, to its source, or exploit the Platform or any service or information made available or offered by or through the Platform in any way with the intent of revealing any information, including but not limited to personal identification or information, other than Your own.

 

  1. You shall not make any negative, derogatory, or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us, including the terms Offer to Stop" and Offerstop. in, or otherwise engage in any conduct or action that might tarnish or dilute any of Offer Stop's trade or service marks, trade names, and/or goodwill associated with such trade or service marks, trade names. You undertake not to take any activity that places excessive or disproportionately high demand on the platform's or Offer Stop's infrastructure or any systems or networks connected to Offer.
    1. You are not permitted to forge headers or otherwise alter identifiers to conceal the origin of any message or transmittal You make to Us on or via the Platform or any service offered on or through the Platform. You may not pretend to be, or represent, someone else, or impersonate any other person or entity.

    1. You are not permitted to use the platform or any material for any purpose that is unlawful or forbidden by these Terms of Use or to solicit the performance of any illegal action or other activity that violates the rights of Offer Stop and/or others.

    1. You shall at all times ensure full compliance with the provisions of the Information Technology Act, 2000, and rules thereunder as applicable and as amended from time to time, as well as all applicable domestic laws, rules, and regulations (including the provisions of any applicable exchange control laws or regulations in force) and international laws, foreign exchange laws, statutes, ordinances, and regulations (including, but not limited to, sales tax/VAT, income tax/VAT, and income tax/VAT, in You shall not engage in any transaction involving an item or service that is forbidden by any relevant legislation, including exchange control laws or regulations for the time being in force

    1. You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights, or any other rights You have in Your Information, in any media now known or not known, concerning Your Information, solely to enable Us to use the information You supply Us with, so that we do not violate any rights You might have in Your Information. We will only use Your information in line with the platform's Terms of Service and Privacy Policy.

    1. You will be responsible for supplying information about the items or services that you intend to sell from time to time. In this regard, you agree that all such information will be correct in every way. You must not overstate the features of such items or services to deceive other users.

    1. You must not advertise or solicit other Platform Users to buy or sell any items or services, including, but not limited to, products or services connected to those featured on the Platform or linked to us. You may not use the platform to send chain letters or unsolicited commercial or junk emails to other users.

    We reserve the right to monitor the items uploaded on the platform, but we have no duty to do so. Offer Stop reserves the right, in its sole discretion, to delete or alter

    any content that violates, or is suspected of violating, any relevant law or the spirit or text of these Terms of Use.

     

     You hereby represent and warrant that You have all required rights in and to all Content and information that You give, and that such Content does not violate any property or other rights of third parties or include any libelous, tortious, or otherwise unlawful material.

     

    1. Your correspondence or business dealings with, or participation in, advertisers found on or through the Platform, including payment and delivery of related products or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between You and such advertiser. We will not be responsible or liable for any loss or damage of any kind incurred as a consequence of any such transactions or as a result of such advertisers' presence on the platform.

     

    1. It is conceivable that other users (including unauthorized users or "hackers") will publish or transmit offensive or obscene materials on the Platform, and You may be exposed to such offensive and obscene materials inadvertently. Others may gain personal information about you as a result of your use of the platform, and the recipient may use such information to harass or damage you. We do not endorse such unauthorized uses, but by using the Platform, You understand and accept that We are not liable for the use of any personal information that You publicly publish or share with others on the Platform. 

     

    1. Offer Stop shall have all rights to take any required action and claim any damages that may arise as a result of your involvement or participation in any form, on your own or through a group of persons, deliberately or accidentally, in DoS or DDoS (distributed denial of service).

     

    1. If you prefer to explore or transact on the Platform using voice commands,

     You agree that Offer Stop and/or its affiliates will collect, store, and utilize your voice inputs on this feature to personalize your experience, provide extra functionality, and improve Offer Stop's and/or its affiliates' products and services. The use of your voice data by Offer Stop and/or its affiliates will comply with the Offer Stop Privacy Policy. You agree that your usage of this feature is limited to the Republic of India's territory. This function may not be available on all devices and necessitates an internet connection. Offer Halt retains the right, at any time and without notice, to

    update, improve, suspend, or cancel this feature or any portion of it. Your continued use of this feature indicates your acceptance of the conditions associated with it.

    Privacy

     

    We regard the preservation of your privacy as a fundamental principle. We recognize that you and your personal information are among our most valuable assets. We store and process Your information, including any sensitive financial information collected (as defined by the Information Technology Act, 2000), on computers that may be protected by physical as well as reasonable technological security measures and procedures under the Information Technology Act, 2000, and Rules thereunder. Our current privacy policy may be found at Privacy. Our current privacy policy may be found at Privacy. If you do not want your information shared or used in this manner, please do not use the platform.

     

    And investigate fraudatlent or illegal activities

     

    Personal information may be shared with our other business organizations and affiliates. Unless you expressly opt out, these businesses and affiliates may market to you as a result of such sharing.

     

    We reserve the right to release personal information to third parties. This disclosure may be required for us to provide you with access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities involving our Services. Without your specific approval, we do not transfer your personal information to other parties for marketing and advertising reasons.

    We may disclose personal information if compelled by law or in the good faith belief that such disclosure is reasonably necessary to comply with subpoenas, court orders, or other legal procedures. We may disclose personal information to law enforcement, third-party rights holders, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public. 

     

    We and our affiliates may share or sell any or all of your personal information to another business entity if we (or our assets) seek to merge with or be acquired by

    that business entity, or if the business is reorganized, amalgamated, or restructured. If such a transaction takes place, the other business entity (or newly merged firm) will be expected to adhere to this privacy policy about your personal information.

     

    This platform, as well as all materials, products (including but not limited to software), and services included on or otherwise made available to You through this site, are provided "as is" and "as available" without any express or implied representations, warranties, or other obligations unless otherwise specified in writing. Without limiting the above paragraph, Offer Stop does not guarantee that: This platform will be always available, or at all.

    This platform's information is comprehensive, truthful, accurate, and non-misleading.

     

    Offer Stopstop will not be liable to You in any way concerning the platform contents, usage, or otherwise in connection with it. Offer Stop makes no warranty that this site, its information, Content, materials, products (including software), or services published on or otherwise made accessible to You through the platform, its servers, or any communications transmitted from Us are free of viruses or other harmful components.

    Nothing on the Platform contains or is intended to constitute advice. All products offered on the platform are controlled by various state laws, and if Seller is unable to deliver such products owing to the consequences of various state laws, Seller shall refund or credit the payment (if any) received.

     

    When placing an order on the platform, you must provide a valid phone number. By entering Your phone number with us, you agree to be contacted by Us by phone calls, SMS alerts, mobile applications, and/or any other electronic means of communication in the event of any purchase, shipment, or delivery-related changes.

     

    Selling

     

    As a registered seller, you may put the item(s) for sale on the platform in compliance with the policies, which are included by reference in these Terms of Service. 

    You must be legally permitted to sell the item(s) you offer on our platform. You must guarantee that the listed products do not infringe on third-party intellectual property, trade secrets, or other proprietary rights, as well as publicity or privacy rights. 

     

    Listings are limited to text descriptions, graphics, and images that explain the item for sale. On the platform, all specified objects must be placed in the relevant category. To successfully satisfy sales, all specified products must be kept in stock.  

The item's listing description must not be deceptive and accurately depict the product's condition. You agree not to offer a single product in multiple quantities on the platform across numerous categories. Offer Stop has the right to delete any such duplicate listings of the same product in various categories that you have placed.

 

Payment

 

We will not be responsible or assume any liability in respect of any loss or damage arising directly or indirectly to You as a result of: 

 

  1. Lack of authorization for any transaction/s, or 
  2. Exceeding the preset limit mutually agreed by You and between "Bank/s", or
  3. Any payment issues arising out of the transaction, or 
  4. Transaction decline for any other reason or reasons

 

All payments made by you against Platform purchases and services must be made in Indian rupees accepted in the Republic of India. The platform will not support transactions involving any other kind of money for Platform purchases.

The seller may seek supporting documentation (including but not limited to government-issued ID and address verification) before shipping or delivering your order to you to confirm ownership of the payment instrument used for your transaction. This is done in the interest of providing our users with a secure online   environment. 

 

Further:

 

  1. Transactions, the transaction price, and all commercial terms such as delivery and dispatch of products and/or services are based on principal-to-principal bipartite contractual obligations between the buyer and seller, and the payment facility is simply used to facilitate the completion of the transaction. The use of the payment facility does not hold Offer Stop liable or responsible for non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services, or fraud relating to the products and/or services listed on Offer Stop's platform.

 

  1. You have expressly authorized Offer Stop or its service providers to collect, process, facilitate, and remit payments and/or the transaction price electronically or by Cash on Delivery to and from other users in connection with transactions facilitated by the Payment Facility. By accepting these Terms of Use, you agree that

    Offer Stop is an independent contractor for all purposes and that it has no control over or liability for the products or services listed on its platform that are paid for using the Payment Facility. Offer stop does not guarantee any User's identity, nor does it promise that a buyer or seller will finish a transaction.


    1. You understand, accept, and agree that the payment facility provided by Offer Stop is not a banking or financial service, but rather a facilitator providing an electronic, automated online electronic payment, receiving payment via Cash on Delivery, collection, and remittance facility for transactions on the Offer Stop platform using the existing authorized banking infrastructure and credit card payment gateway networks. Furthermore, by offering the payment facility, Offer Stop is not acting as a trustee or in a fiduciary position about the transaction or the transaction price.

    Payment Facility for Buyers:


    1. You, as a buyer, understand that by initiating a transaction, You enter into a legally binding and enforceable contract with the seller to purchase the products and/or services from the seller using the Payment Facility, and You shall pay the transaction price to the seller using the Payment Facility through Your issuing bank.


    1. You, as a buyer, may agree with the seller on any extension or increase in the dispatch and/or delivery times by electronic communication and electronic records, and the automated capabilities as may be given by Paprovideds payment facility, and a transaction will stand changed to that extent. Any such extension or increase in dispatch or delivery time, as well as any subsequent modification or adjustment of the transaction, must be following Payment Facility Rules and Policies.


    1. You, as a buyer, should electronically inform the payment facility promptly upon delivery or non-delivery within the period specified in the policies, using the applicable offer-stop platform capabilities.

    Failure to notify you of delivery or failure to deliver within the time frame stated in the policies shall be interpreted as a presumed delivery in respect of that transaction. In the event of Cash on Delivery transactions, the buyer is not required to acknowledge receipt of items or services.


    1. You, as a buyer, have the right to a refund of the transaction price (as Your exclusive and exclusive remedy) if You do not receive the delivery within the period

      agreed in the transaction or the period specified in the policies, whichever is sooner. If you do not submit a refund claim utilizing the platform's capabilities within the time frame specified, you will be ineligible for a refund.


      1. You, as a buyer, understand that the payment facility may not be available in full or in part for certain categories of products, services, and/or transactions as specified in the policies, and as a result, you may not be entitled to a refund for those transactions.


      1. Except for Cash on Delivery transactions, any refunds will be issued at the same issuing bank from which the transaction price was received, or by any other means available on the Platform, as You choose.


      1. Refunds for Cash on Delivery purchases will be provided via electronic payment transfers.


      1. Refunds will be provided solely in Indian rupees and will be equal to the transaction price received in Indian rupees.


      1. For electronic payments, refunds must be provided by NEFT, RTGS, or any other online banking or electronic funds transfer channel authorized by the Reserve Bank of India (RBI).


      1. Refunds may be possible for some banks. If a bank is not supported for refund processing, you will be requested to submit alternate bank account information to us for the refund to be processed.


      1. The refund must be conditional, with recourse possible to have the offer canceled in the event of abuse by the buyer.


      1. We may also ask for further documentation for verification.


      1. Refunds are subject to the buyer's compliance with the policies.


      1. Offer stop retains the right to refuse to conduct transactions by buyers who have a history of problematic charges, including, but not limited to, breach of any agreements with Offer stop, breach or violation of any legislation, charges imposed by the issuing bank, or infringement of any policy.

buyer's arrangement with the issuing bank:

  1. All valid credit/debit/cash cards and other payment instruments are processed using a credit card payment gateway or appropriate payment system infrastructure, and this is also governed by the terms and conditions agreed to between the buyer and the respective issuing bank and payment instrument issuing company.
  1. All online bank transfers from valid bank accounts are conducted through the gateway supplied by the appropriate issuing bank to provide these services to the users. All such online bank transfers on the Payment Facility are also subject to the terms and conditions agreed upon by the buyer and the appropriate issuing bank.

Offer stop's Replacement Guarantee*

The Replacement Guarantee offered by Offer Stop aims to aid buyers who have been duped by qualified vendors on the platform. The time of the return policy (Offer Stop's Replacement Guarantee) is determined by the product category and the seller. Please go here to find out the terms of the return policy for each category. If a fault is discovered at the time of delivery and/or during the appropriate return policy period, the buyer of the product(s) may request a replacement from the seller, subject to the following restrictions and limitations:

  1. Report any flaws in the product(s) to the seller at the time of delivery and/or during the appropriate return policy period, and the identical product(s) will be replaced in exchange for the defective product(s).
  1. Replacement might be for the full product or a component of the product, depending on availability with the seller.

The following goods are not returnable or replaceable:

  1. Damages caused by product abuse; b. Incidental harm caused by product failure; e. Digital products/services 
  2. Any damage or defect that is not covered by the manufacturer's warranty.
  3. Any goods returned without the original packing and accessories, including the box, manufacturer's packaging, if any, and any other things originally provided with the product/s;

Offer Stop retains the right to bring civil and/or criminal procedures against any user who submits invalid and/or fraudulent claims or provides inaccurate, incomplete, or misleading information.

 

In addition to the aforementioned legal processes, Offer Stop may, in its sole discretion, suspend, ban, limit, or cancel such a user's display name [and any associated display names] and/or disqualify that user and any connected users from receiving protection under this program. Anyone who submits a fraudulent complaint containing false, incomplete, or misleading information deliberately and to damage, defraud, or deceive may be guilty of a criminal offense and may be prosecuted to the fullest extent of the law.

Trademark Copyright and Restriction

 

Offer Stop controls and operates this site, and the items are sold by individual sellers. Copyright, trademarks, and other intellectual property rights protect all information on this site, including photos, graphics, audio clips, and video clips. The platform's content is intended for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit, or distribute such material in any manner, whether directly or indirectly, including by email or other electronic means, and you must not assist anyone else in doing so. 

Modification of the materials, use of the materials on any other platform or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights and is prohibited without the prior written consent of the owner. For this provision, any use for which you obtain payment, whether monetary or otherwise, is commercial use.

 

Trademark complaint

Offer Stop respects other people's intellectual property. If you believe that your trademark has been infringed upon, please contact Offer Stop at info@offerstop.in.  

Product Information

We do not guarantee that the product description or other material on this platform is accurate, complete, reliable, current, or error-free, and we accept no duty in this regard.

Liability Restriction

 

Contact Us 

 

Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this platform through the link: https://www.offerstop.in

 

Grievance officer

 

The name and contact information of the Grievance Officer is provided below following the Information Technology Act of 2000 and the rules enacted thereunder, as well as the Consumer Protection (E-Commerce) Rules, 2020:

Offer Stop Pvt Ltd 

 

1-11-110/92/A/39, Shyamlal building, Begumpet, Hyderabad - 500016, Telangana

 

Email:support@offerstop.in

Time: Mon-Sat (9:00 - 18:00)

POLICIES

 

Profanity Policy Offer stops the use of racist, bigoted, sexual, or obscene words in public.

 

This policy applies to the content inside listings, seller pages, and any other portion of the site that another user may access. If the vulgar words are part of the item's title, we allow sellers to "blur" out the majority of the offending term using asterisks. 

 

Please report any policy infractions to the following location for review:

  • Report obscene Display Names
  • Report any abusive language in a listing or elsewhere.

 

If a feedback comment, communication between Users on the platform, or email correspondence between Users regarding transactions undertaken on the platform

contains profanity, please see Our feedback removal policy and file a request for action or removal.

Disciplinary action may result in a user's account being permanently suspended, temporarily suspended, or given a formal warning.

Before acting, Offer Stop will analyze the circumstances of a claimed policy violation as well as the user's past experiences.

Infractions of this policy may result in a variety of consequences, including:

 

  1. Account rights are restricted; 
  2. Special status is lost; and 
  3. Accounts are suspended.

 

If, in its sole judgment, Offer Stop believes that a product review made by a customer includes objectionable language, it has the right to delete the review. Furthermore, if Offer Stop believes that the customer review unfairly (i) disadvantages a product or (ii) promotes the popularity of the product, it reserves the right to delete the review. Offer Stop reserves the right, in its sole discretion, to ban the consumer from posting any additional customer reviews.

 

Disputes (Resolutions) Policy

 

Overview

 

On average, transactions on OfferStop go well. However, there may be instances where both the buyers and sellers suffer difficulties. We have a dispute resolution mechanism at Offer Stop to address conflicts between buyers and sellers.

 

What exactly is a "dispute"?

 

A dispute is a disagreement between a buyer and seller about a transaction on the platform.

 

What is a "conflict" in the marketplace?

 

A dispute is filed when the buyer and seller disagree. Disputes emerge when one or both parties are not happy with the settlement of their complaint or issue.

 

What exactly is a "conflict" in the marketplace? 

A dispute is filed when the buyer and seller disagree. Disputes emerge when one or both parties are not happy with the settlement of their complaint or issue.

A buyer or seller The buyer and seller must seek to resolve the issue before filing a dispute. Please keep in mind that if a buyer files a dispute, the seller's payment for that order is automatically suspended until the matter is resolved.

 

How is a "dispute" created?

 

If there is a disagreement, the buyer can contact us at https://www.offerstop.in/helpcentre, while the seller can write to info@offerstop.in to file a dispute. Disputes can be filed at the transaction level.

What are the many forms of "disputes"?

 

The following are some instances of probable disputes:

 

  1. Incorrect item received
  2. Item does not match the description
  3. The product is damaged or has a broken seal.
  4. A part or accessory is missing.
  5. Incompatibility
  6. Seller Information/Description Wrong
  7. Defective (Functional problems)
  8. The product is not operating, and the manufacturer argues that the invoice is invalid.

If the seller rejects the buyer's return request and the buyer files a disagreement, Offer Stop will attempt to mediate and resolve the issue between the two parties. If the buyer wins the dispute, a reimbursement is issued after the merchandise is returned to the seller. The buyer is entitled to a refund if the dispute is resolved in favor of the seller.

 

Buyer Protection Plan

 

If the seller is unable to give a refund or a replacement, Offer Stop will actively attempt to resolve the disagreement.

Buyers who are unable to satisfactorily resolve their disagreement with the seller or are dissatisfied with the seller's response are covered by the Buyer Protection Program. If the buyer's concern with the seller is not resolved, he or she can contact us at https://www.Offerstop.in/helpcentre. The customer support staff at Offer Stop will investigate the issue to determine whether or not the buyer has been blacklisted or blocked from making purchases on the platform. A dispute can be filed only once these facts have been verified.

When a disagreement is lodged, Offer Stop may grant both parties access to each other's display names, contact information, including email addresses, and other dispute-related information. Buyers and sellers are subject to final permission from the Offer Stop to settle the issue.

 

Eligibility and Restrictions for Buyers

 

Only buyers who purchased the goods during the offer stop period are eligible for the Buyer Protection Program.

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